Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your device when you use our services. They help us provide you with a better experience by remembering your preferences and understanding how you interact with our App.

2. Mobile App Data Storage

Our mobile app doesn't use traditional web cookies. Instead, we use local storage mechanisms native to iOS and Android:

• AsyncStorage: Stores your app preferences, authentication tokens, and local data
• Secure Storage: Stores sensitive information like authentication credentials
• Cache: Temporarily stores images and data for faster loading

3. Website Cookies

Our website (myhelpfulbuddy.com) may use the following types of cookies:

Essential Cookies

These cookies are necessary for the website to function properly:

• Session management
• Security and authentication
• Load balancing

Analytics Cookies

These cookies help us understand how visitors use our website:

• Page views and navigation patterns
• Time spent on pages
• Error tracking and crash reports

We use services like Firebase Analytics to collect this information. The data is anonymized and aggregated.

Preference Cookies

These cookies remember your preferences:

• Language preferences
• Display settings
• Cookie consent choices

4. Third-Party Cookies

Some third-party services we use may set their own cookies:

RevenueCat

For subscription management and payment processing. RevenueCat may use cookies to track subscription status and prevent fraud.

Firebase

For crash reporting and analytics. Firebase may use cookies to collect usage statistics and crash data.

Cloudflare

For content delivery and DDoS protection. Cloudflare may use cookies for security and performance optimization.

5. Data Collected Through Cookies

The information collected through cookies may include:

• Device and browser information
• IP address (anonymized)
• Pages visited and time spent
• Click patterns and interactions
• Error messages and crash data

6. How Long Do Cookies Last?

Session Cookies

These are temporary cookies that expire when you close the app or browser.

Persistent Cookies

These remain on your device for a set period or until you delete them. We use persistent cookies for:

• Remembering your login status (up to 30 days)
• Storing preferences (up to 1 year)
• Analytics (up to 2 years)

7. Managing Cookies

Mobile App

To manage data storage in the mobile app:

• Go to Settings within the app
• Select "Clear Local Data" to remove cached data
• Uninstall the app to remove all locally stored data

Website

You can control cookies through your browser settings:

• Block all cookies
• Accept only first-party cookies
• Delete cookies after each session
• Make exceptions for specific websites

Note: Blocking certain cookies may impact your experience and some features may not work properly.

8. Do Not Track

Some browsers offer a "Do Not Track" (DNT) option. Our website respects DNT signals and will not track users who have enabled this feature.

9. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of significant changes through the App or website.

10. More Information

For more information about how we use your data, please read our:

• Privacy Policy
• Terms & Conditions

11. Contact Us

If you have questions about our use of cookies, please contact us:

Email: support@myhelpfulbuddy.com
Privacy: privacy@myhelpfulbuddy.com